1. Introduction

ApplyVisa.au (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our immigration consulting services.

We comply with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) and the General Data Protection Regulation (EU) 2016/679 (GDPR) where applicable.

2. Information We Collect

Personal Information

We may collect the following types of personal information:

• Full name and contact details (email, phone, address)
• Date of birth and nationality
• Passport and identification details
• Educational qualifications and employment history
• Financial information relevant to visa applications
• Family and relationship details
• Health information (where required for visa applications)

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address and browser type
• Pages visited and time spent on pages
• Referring website addresses
• Device and operating system information

3. How We Use Your Information

We use your personal information to:

• Provide immigration consulting and visa application services
• Communicate with you about your applications and our services
• Process payments for our services
• Comply with legal obligations and regulatory requirements
• Improve our website and services
• Send you relevant updates about immigration law changes (with your consent)

4. Disclosure of Information

We may disclose your information to:

• Department of Home Affairs and other government agencies as required
• Educational institutions, employers, and other parties relevant to your application
• Our professional service providers (IT, legal, accounting)
• Third parties with your explicit consent

We do not sell, trade, or rent your personal information to third parties for marketing purposes.

5. International Data Transfers

Your information may be transferred to and processed in countries outside Australia, including:

• Countries where visa applications are processed
• Countries where our service providers operate

We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable laws.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure socket layer (SSL) encryption for data transmission
• Secure storage of physical documents
• Access controls and authentication procedures
• Regular security assessments and updates

7. Your Rights

Under the Australian Privacy Principles and GDPR (where applicable), you have the right to:

• Access your personal information
• Correct inaccurate or incomplete information
• Request deletion of your information (subject to legal requirements)
• Object to or restrict processing of your information
• Data portability (where applicable under GDPR)
• Withdraw consent for marketing communications
• Lodge a complaint with relevant privacy authorities

8. Cookies

Our website uses cookies to enhance user experience and analyze website traffic. You can control cookie settings through your browser preferences. Essential cookies required for website functionality cannot be disabled.

9. Children’s Privacy

Our services are not directed to individuals under 18 years of age without parental or guardian consent. We do not knowingly collect personal information from children without appropriate authorization.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the “Last updated” date.

11. Contact Information

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

12. Privacy Commissioner

If you are not satisfied with our response to your privacy concern, you may contact the Office of the Australian Information Commissioner: